SAP Knowledge Base Article - Public

2951051 - Unable to create multiple flows on a Recruiting type event on Intelligent Services Center

Symptom

We have some events for Recruiting configured on Intelligent Services Center with one flow, and when we try to create a new flow for any of them, the button of "New Flow" is inactive. 

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Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center > Intelligent Services Center;
  2. Open any event from Recruiting (for example "Update of Job Application Status");
  3. Try clicking on the "New Flow" button but see that is inactive.

Cause

This is currently a limitation of the events from Recruiting. No recruiting event can have multiple flows. 

Resolution

In the moment, there is no plan of developing some enhancement to make this scenario available.

Keywords

Intelligent Services Center, Event, Flow, Recruiting, Job Application, status , KBA , LOD-SF-PLT-ISC , Intelligent Services , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HXM Suite 2005