SAP Knowledge Base Article - Public

2950983 - Missing Languages While Creating/Editing Email Template - Recruiting Management

Symptom

Some languages are not available while creating and/or editing template in Manage Recruiting Email Templates and/or Manage Offer Letter Templates.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. In Admin Center, go to Manage Recruiting Email Templates or Manage Offer Letter Templates
  2. Create a new template or edit an existing one
  3. In Change Country/Region & Language notice the desired language is not present

Cause

In Manage Recruiting Languages, the desired language in not selected.

Resolution

In order to enable the desired language:

  1. In Admin Center, go to Manage Recruiting Languages
  2. Enable the desired language

The user will need to have the following RBP permissions to access Manage Recruiting Languages

  • Administrator Permissions > Manage Recruiting > Manage Recruiting Languages

Please notice that only the enabled languages in the system will be available in Manage Recruiting Languages. If you need to enable a new language, please refer to the KBA - 2576325 - Enable a New Language Pack in SuccessFactors

See Also

2576325 - Enable a New Language Pack in SuccessFactors

Keywords

Missing, Language, Offer, Template, Email, Cannot, Find, Idiom, Create , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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