SAP Knowledge Base Article - Public

2950812 - "An error occurred while communicating with the server"error in People Analytics Query Builder

Symptom

The following error message occurs in People Analytics when previewing a newly created query:

  • "An error occurred while communicating with the server." 

Environment

  • SAP SuccessFactors People Analytics
  • SAP Analytics Cloud

Reproducing the Issue

  1. Logon to SF
  2. Navigate to report center
  3. Create new "Report - Story".
  4. Select some tables and columns in the Query Designer.
  5. Select Preview Query.
  6. Notice the error.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem

Product

SAP Analytics Cloud 1.0