SAP Knowledge Base Article - Public

2950361 - Campaign status is not set to Finished

Symptom

You have created and executed a Sales Campaign and you expect the status of the Campaign to be set to Finished after the end date mentioned in the Campaign has passed

Environment

Sap Business Bydesign

Reproducing the Issue

  1. Go to the Sales Campaign work center.
  2. Select the Campaigns View.
  3. Select the Campaign with description XYZ(XYZ is the Campaign which you have created and executed).
  4. You can see that the end date of the Campaign has already passed.
  5. You expect the Campaign status to be set to Finished automatically, however you see status is still active.

Cause

Campaign status will not change to Finished automatically, you have to change the status manually. This is system standard behavior

Resolution

  1. Go to the Sales Campaign work center.
  2. Select the Campaigns View.
  3. Select the Campaign with description XYZ
  4. Click on Change status button and then select Finished.
  5. This will change the status of the Campaign to Finished.

See Also

 2317354 - Error Message: 'Action CLOSE not Possible; Action is Disabled' While Setting the Campaign to Finished

Keywords

Campaign; Active; Campaign active status; , KBA , campaign , campaign status , SRD-CRM-MKT , Marketing , Problem

Product

SAP Business ByDesign all versions