SAP Knowledge Base Article - Public

2950130 - Attachment Option in Mentoring

Symptom

In Open Enrollment Mentoring programs you can upload documents for review in the matching process

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • SAP SuccessFactors Mentoring
  • SAP SuccessFactors Career Development Planning

Reproducing the Issue

When setting up a Open Enrollment Mentoring program you can use the "Require Mentor Approval" with "Administrators or owners approve mentors" feature to allow the uploading of attachments by participants: 

Resolution

Once this feature is selected participants get the option to upload supporting documents when signing up for the program:

Supported file types: pdf, .doc, .docx

Note to admins: all attachments can also be accessed by:

  1. Go to Admin Center
  2. Manage Documents
  3. Click on the filter icon
  4. Advanced Filters
  5. Select the Entity Type "Mentoring Programme"
  6. Apply filter
  7. Now you will be able to see all Mentoring related attachments and be able to download them.

Keywords

Mentoring, attachment, career development, open enrollment, program , KBA , LOD-SF-MEN-SYS , System Performance, Usability, Errors, Security , How To

Product

SAP SuccessFactors HXM Core 2005