SAP Knowledge Base Article - Public

2949982 - Hiring Manager does not receive Notification

Symptom

(ONB) New Team Member Onboarding Restarted - Hiring Manager Template is not working

Environment

Successfactors Onboarding 2.0

Resolution

Currently email trigger "(ONB) New Team Member Onboarding Restarted - Hiring Manager Trigger " is not supported. Engineering ticket has already been raised

As a workaround, Please update/customize the template "(ONB) New Team Member Onboarding Restarted - Hiring Manager Template" and modify the category and trigger of the template to "(ONB) New Team Member Onboarding Restarted Category" and "(ONB) New Team Member Onboarding Restarted Trigger ".

Keywords

Onboarding 2.0, ONB 2.0, Restart email, Restart trigger , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding 2005