SAP Knowledge Base Article - Preview

2949484 - Outbound E-mail Activities Are Set Automatically to Completed


When sending a reply via e-mail for a ticket and upon ticket completion, the outbound e-mail activity is automatically set to completed.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


E-Mail, E-Mails, Service, C4C, Cloud for Customer, Activities, Activity, Outbound, Tickets, Ticket, Service Request, Completed, Status, Automatic, Automatically, , KBA , LOD-CRM-SC-EML , Email , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.