SAP Knowledge Base Article - Public

2949219 - Unable to search inactive users via new Directory Search

Symptom

Unable to search inactive users via new Directory Search.

Environment

Successfactors - People Profile

Reproducing the Issue

Go to Directory search, no option to search inactive users.

Cause

System behaviour.

Resolution

  • You can search inactive users in people search via the Employee Profile.
  • Add the following permission to search inactive users with the following steps:
  1. Permission settings
  2. Administrator Permissions
  3. Manage User
  4. Include Inactive Employees in the search

Keywords

  • Inactive user
  • Directory search
, KBA , LOD-SF-EP-PP3 , People Profile (PP3) , Problem

Product

SAP SuccessFactors HXM Core 2005