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2949062 - CRR_OPERATION or CRR_OPERATION_RESTART job failing with CONVT_NO_NUMBER short dump during SUM (DMO/nZDM) upgrade

Symptom

Software Update Manager (SUM) is stuck in phase MAIN_DTTRANS/DOWNCONF_DTTRANS and not progressing ahead. The following log excerpt can be found in SAPupConsole.log

>> 2020/07/14 22:15:55  START OF PHASE MAIN_DTTRANS/DOWNCONF_DTTRANS
=========== Preparations for Downtime ===========
The uptime replication is running. The replication progress is currently
calculated.
*You cannot enter the downtime yet.*
For more information about the uptime replication progress, use the Change
Recording & Replay Control Center.
01)  -  Check status again
02)  -  Exit program
:
================================================================================
=========== Preparations for Downtime ===========


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Environment

Downtime Minimized or Near Zero Downtime SUM 2.0, SP07, Patch Level 0

Product

SAP ERP 6.0

Keywords

CRR_OPERATION, CRR_OPERATION_RESTART, CONVT_NO_NUMBER, CX_SY_CONVERSION_NO_NUMBER, CL_UPG_LOCK_INF_ORA===========CP , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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