SAP Knowledge Base Article - Public

2948837 - Candidate Search does not return candidates with Used criteria - Recruiting Management

Symptom

When searching for a candidate profile using candidate search by information contained in the Employee Profile no candidates return.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Check the Employee Profile, notice that the background information is there
  2. Go to Recruiting -> Candidates;
  3. Search by the same background information;
  4. No candiates return.

Cause

This is because the Candidate search, even when searching by information on Internal Candidates, the information is only searched inside the candidate profile and not on the Employee profile.

Resolution

As the search will only run inside the candidate profiles, the users need to add this information into their candidate profiles. Another option is to use the mapping of the information through SM-MAPPING to have the information synchronized between the two profiles.

Should you know more about sm-mapping, check the following articles:

  1. 2233525 - How is the system working with sm-mapping?
  2. 2644262 - Modifying sm-mapping fields via Manage Templates Feature

See Also

2233525 - How is the system working with sm-mapping?

2644262 - Modifying sm-mapping fields via Manage Templates Feature

Keywords

sm-mapping, candidate, search, not , returning, results, no, info, background, elements , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions