SAP Knowledge Base Article - Preview

2948367 - Webi Commentary service performance issue when adding/removing comments from reports

Symptom

  • Adding and saving comments results in performance issues as it takes between 25-30 seconds for a single comment to be saved and displayed in the comments column.
  • A delay of 50 seconds occurs when deleting comments from the same report
  • The webi report is based on 4 different Bex queries and contains 4 tabs which contain empty column where users can add comments to the empty cells
  • The webi report contains a date prompt, comments are added to this report daily hence changing the prompt value to a previous date will display the comments from previous days. This means the previous comments are stored in the commentary database.
  • A copy of the report which does not contain any comments from previous days, this report adds, saved and deletes comments in 2 seconds as expected.


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.2 

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Webi, Commentary, Report, Performance, adding/deleting comments , KBA , BI-RA-WBI-BE , Back End/Server , Problem

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