SAP Knowledge Base Article - Public

2947946 - Business Rules for Completed Assessments are not triggering - Odata - Recruiting Management

Symptom

As part of 2005 release the product was enhanced to support Business Rules at the completion of an assessment by an applicant. See article 2913063 for more details.

However, when having the assessment results being inserted in SF using Odata API calls such rules are not triggered. 

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Having Assessment Integration configured;
  2. Having a rule configured to trigger on assessment completion; 
  3. Start the application process as a candidate;
  4. Finish the assessment presented once completing appliction phase in SF;
  5. Vendor insert assessment results in SF RCM using Odata call;
  6. Rule is not triggered; 

Cause

This is a system limitation. Since the standard assessment integration uses SFAPI protocol this type of rule is triggered only when using this API to insert results back in RCM.

 

Resolution

As of now, there is no other way to trigger assessment completion rules. The system only supports this trigger when inserting the results using SFAPI. 

Product Management team will take this item as a future enhancement. 

See Also

2913063 - Business Rules for Completed Assessments in Recruiting Management

Keywords

KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions