SAP Knowledge Base Article - Public

2947674 - Email View is not appearing in ONB2.0

Symptom

Welcome to Onboarding Application page is blank.

Environment

ONB 2.0

Reproducing the Issue

Step 1: Go to Email Services

Step 2:  Open Welcome to the Onboarding Application under Email Status Tab

Step 3: You can Notice the page is blank.

Resolution

Step 1: Go to Provisioning

Step 2: Company Settings 

Step 3: Enable SAP Enable Now User Assistance (Not Ready for Sales/Production)

Step 4: Now you can verify (Welcome to the Onboarding Application) and the page will display with the content.

Keywords

LOD-SF-OBX-ADM, welcome email page, email services, ONB 2.0 , KBA , LOD-SF-OBX-ADM , Admin UI , How To

Product

SAP SuccessFactors Onboarding 2005