SAP Knowledge Base Article - Public

2947064 - Error: "Protocol Error: Error [Protocol]: (#73) Error [Protocol]: (#401)...SessionFacade::openSessionLogon with user info has failed" occurs when creating Live Data Connection to SAP Universes

Symptom

  • Error: "Protocol Error: Error [Protocol]: (#73) Error [Protocol]: (#401)...SessionFacade::openSessionLogon with user info has failed" occurs when creating Live Data Connection to SAP Universes

Environment

  • SAP Analytics Cloud 2020.8

Reproducing the Issue

  1. Configure Live Data Connection to SAP Universe by following the help guide.

https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/036122ceccb34d85a5f2e542bdf9814a.html

  1. Create Universe live data connection on SAC.

Cause

 This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also


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Keywords

#73, #401, openSessionLogon, Live Data Connection, universe, Protocol, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-LDC-UNV , SAC Live Data Connection Universe , Problem

Product

SAP Analytics Cloud 1.0