SAP Knowledge Base Article - Public

2946836 - Locale field is blank - Onboarding 2.0

Symptom

Locale field is not being populated when Onboarding is initiated from Admin Center > Add New Hire to Onboarding.

Environment

SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Go to Admin Center > Add New Hire to Onboarding;
  2. Initiate Onboarding for a candidate;
  3. Go to Manage Data > Process > Search for your candidate;
  4. You'll see the value for locale as blank.

Cause

This issue is already being investigated by Onboarding engineering team. 

Resolution

In case that you have a business rule using the locale field, please change the condition as a workaround. 

SAP support team, please refer to the internal notes.

Keywords

locale, blank, manual, onboarding, 2.0 , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding