SAP Knowledge Base Article - Preview

2946557 - Fiori Resolve and Dispatch Incidents app is not using ORDER_SAVE BAdI CV_OWN_MESSAGE - Solution Manager

Symptom

  • Using ORDER_SAVE BAdI to implement a customer specific validation for saving incidents
  • Want own custom message on DO_NOT_SAVE
  • Setting PREPARE method to use parameter CV_OWN_MESSAGE but custom message is not being used
  • The save is prevented as desired but the system issues message E104 (CRM_ORDER_MISC) rather than the custom message


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SOLMAN , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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