You notice that an business user is able to see all other user's service templates in SAP Cloud for Customer system, independently of their business roles.
SAP Cloud for Customer
Reproducing the Issue
- Navigate to Service work center.
- Navigate to Templates work center view.
- Notice you are able to see all business user's templates.
This is the designed behavior, so business user's can share the best templates between themselves and the organization.
This is the system expected behavior.
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