SAP Knowledge Base Article - Public

2946439 - Error 403 in Recruiter SSO - Recruiting Marketing

Symptom

The Recruiter Sync (Get Recruiters from ATS job) fails with the error: <error>OAuth token service returned err responseHTTP Err Status: 403</error>

Environment

SAP SuccessFactors Recruiting Marketing

Cause

  • The BizX Company ID populated under Site > Site Setup > SSO is not the one which is actually connected to the RMK instance in question.
  • The RCM/RMK integration must be a one to one relation. It is not permitted to connect several Bizx instances to the one RMK instance by reusing the RMK Settings and Data Center URLs in provisioning.

Resolution

Make sure the Company ID and Data Center information populated under Site > Site Setup > SSO in Command Center is correct.

Keywords

rmk, sso, recruiter, sync, error, OAuth token service returned err responseHTTP Err Status: 403. , KBA , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , Problem

Product

SAP SuccessFactors Recruiting all versions