SAP Knowledge Base Article - Public

2945552 - User can't see Hiring Manager name in dashboard - Onboarding 2.0

Symptom

Recruiters / Hiring managers cannot see the Hiring Manager name in Onboarding Dashboard.

Environment

SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Login as a system user (such as an user from your HR team);
  2. Go to Onboarding Dashboard;
  3. You can't see the Hiring Manager names.

Cause

The current user does not have the required permissions.

Resolution

Current user does not have all the required permissions for this. Please include the following permissions in RBP and also make sure that you have your managers as target population:

  1. Employee Data -> View edit permission for First Name,Last Name, Status,Location, Lob Classification fields.
  2. General User Permission -> Company Info Access and User Search permissions.
  3. External user as target population for the admin.
  4. Employee Central API-> Enable below settings.
    Employee Central Foundation Soap API
    Employee Central HRIS SOAP API
    Employee Central Foundation OData API (read-only)
    Employee Central HRIS OData API (read-only)
    Employee Central Foundation OData API (editable)
    Employee Central HRIS SOAP OData API (editable)
  5. Remove Employee Export
  6. Remove the "admin access to odata api" Under Metadata Framework.

    Finally perform below 2 refresh 
    1. RBP Refresh from Provisioning -> Company settings
    2. OData Metadata Refresh from application.

Keywords

hiring, manager, permissions, dashboard, onboarding, 2.0 , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding