SAP Knowledge Base Article - Preview

2945051 - Core Virtual Unit would not load due to missing or error loading ODBC driver

Symptom

  • Core Virtual Unit would not start
  • CEM component would not start
  • CEM logs captures ODBC 2017 errors:
    • ERR> [EXC] : ODBCConnection: (Driver)Connect failed Driver=ODBC Driver 17 for SQL Server;
    • SQLDriverConnect failed (/IM003/Specified driver could not be loaded due to system error 126:
    • The specified module could not be found. (ODBC Driver 17 for SQL Server, C:\Windows\system32\msodbcsql17.dll).)


Read more...

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.