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2944806 - Java system import fails during System Copy - SAP ASE for Business Suite

Symptom

  • You are doing a system copy of your PO Netweaver server running on SAP ASE database.
  • The Import phase is failing with below error in sapinst.log file:   

ERROR YYYY-MM-DD hh:mm:ss.ms (root/sapinst) id=nw.syscopy.jmigmonRunFailed errno=CJS-30375
<html> <head> </head> <body> Execution of jMigMon tool '/tmp/sapinst_instdir/NW750/SYB/COPY/SYSTEM/STD/AS-JAVA/sapjvm/sapjvm_8/bin/java -classpath /tmp/sapinst_instdir/NW750/SYB/COPY/SYSTEM/STD/AS-JAVA/install/sltools/sharedlib/sap.com~tc~bl~offline_launcher~impl.jar -showversion -Xmx2560m -XX:+HeapDumpOnOutOfMemoryError com.sap.engine.offline.OfflineToolStart com.sap.inst.jmigmon.jMigMon /usr/sap/<SID>/SYS/global/security/lib/tools/iaik_jce.jar:/usr/sap/<SID>/SYS/global/security/lib/tools/iaik_jsse.jar:/usr/sap/<SID>/SYS/global/security/lib/tools/iaik_smime.jar:/usr/sap/<SID>/SYS/global/security/lib/tools/iaik_ssl.jar:/usr/sap/<SID>/SYS/global/security/lib/tools/w3c_http.jar:/tmp/sapinst_instdir/NW750/SYB/COPY/SYSTEM/STD/AS-JAVA/install/sltools/sharedlib:/usr/sap/<SID>/SYS/global/syb/linuxx86_64/sybjdbc/jconn4.jar -mode import -sid <SID> -dsn jdbc/pool/<SID> -ssprops /usr/sap/<SID>/SYS/global/security/data/SecStore.properties -sskey /usr/sap/<SID>/SYS/global/security/data/SecStore.key -importDirs /export/Migration_export/JAVA/JDMP -suppressVerboseLog' aborts with return code 64.<br>SOLUTION: Check '/tmp/sapinst_instdir/NW750/SYB/COPY/SYSTEM/STD/AS-JAVA/jmigmon.java.log' for more information. </body></html>

  • The jmigmon.java.log file doesn't report relevant information about errors.
  • Checking the ASE error log ($SYBASE/$SYBASE_ASE/install/<SID>.log) we can see error message 1204 reported at the same datetime and a lot of times after:

00:0011:00000:00010:YYYY-MM-DD hh:mm:ss.ms server Error: 1204, Severity: 17, State: 1 occurred for User ''. Client IP address is 'Unknown'.
00:0011:00000:00010:YYYY-MM-DD hh:mm:ss.ms server SQL Text: [no text]
00:0011:00000:00010:YYYY-MM-DD hh:mm:ss.ms server Error: 1204, Severity: 17, State: 1
00:0011:00000:00010:YYYY-MM-DD hh:mm:ss.ms server ASE has run out of LOCKS. Re-run your command when there are fewer active users, or contact a user with System Administrator (SA) role to reconfigure ASE with more LOCKS.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Netweaver - All versions 

Product

SAP NetWeaver 7.5

Keywords

jmigmonRunFailed, 1204, locks, system copy , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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