SAP Knowledge Base Article - Preview

2944571 - My Inbox substitution - user does not exists

Symptom

Substitution creation (planned and unplanned) is failing in My Inbox Fiori application with the following error messages:

  • Error - Cannot create substitution rule for all systems because the substitute user is missing in some of the backends. To recreate the rule, ensure the substitute user exists in all system and resend the rule.
    AND
  • User ***** does not exists (after Show Details)


    suberror.png


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Environment

  • Task Gateway
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • My Inbox Fiori Application
  • Multi Origin Composition (MOC)

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, error tolerance, SPRO, SAP NetWeaver,  Gateway,  OData Channel Next, Composition, Set Error Tolerance for OData Services for MOC, custom service document identifier, ZTASKPROCESSING_0002 , KBA , OPU-BSC-TGW , Task Gateway , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSE-WFM , Gateway Business Workflow Enablement , Problem

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