SAP Knowledge Base Article - Public

2943569 - Candidate Profile Creation Page - Is it possible to add Help Text to the fields? - RCM/RMK

Symptom

When creating a Candidate Profile for the first time, candidates are sent to the Candidate Profile Creation page, which has its own unique fields and also fields from the candidate profile template. Is it possible to add help texts to the candidate profile fields?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing - All versions
SAP SuccessFactors Recruiting Management - All versions

Reproducing the Issue

  1. Get to the Candidate Profile Creation Page;
  2. Hover your mouse pointer over a candidate profile field (e.g.: "First Name", "Email address", "Country of residence"...)
  3. See the help text (is it possible to change it?)

Resolution

Based on the current system design, it is not possible to change the help text on these fields. Even though they are fields pulled from the Candidate Profile and we can have help texts added to Candidate Profile fields using the Manage Recruiting Custom Help Text, these changes take place only when accessing the actual template, in this case, the candidate profile.

Suggestions of changes to this current system behavior are always welcome. In this case, feel free to let us know your thoughts through our Enhancement Request process.

See Also

2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

cas , candidate , creation , page , help , text , profile , KBA , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , Problem

Product

SAP SuccessFactors Recruiting all versions