SAP Knowledge Base Article - Public

2943491 - Add Mentoring Groups in Open Enrollment

Symptom

Trying to add participant groups in an Open Enrollment Mentoring program shows blank or the field is grayed out. 

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

Environment

SAP SuccessFactors Career Development Planning - Mentoring

Cause

  • You do not have permission to create groups
  • You do not have any groups set up

Resolution

The permission to add groups to Mentoring programs is 'Manage Employee Dynamic Groups' permission under 'Manage User' in the RBP role for Mentoring.

To create groups for Mentoring go to: 

  1. Admin Center
  2. Manage Employee Groups
  3. Click on Create New Group:

    4. Complete the group definition and save your changes.
    5. The group is available for use with mentoring programs.

Tip: Create separate groups for mentors and mentees for invitation-based mentoring programs. Create a single group for open-ended programs when you want everyone in the group to see the program and to be able to choose whether to enroll as a mentor or mentee.

Keywords

Mentoring, groups, program, employee group, , KBA , LOD-SF-MEN-PER , Permissions, RBP, Roles , How To

Product

SAP SuccessFactors HXM Core 2005