SAP Knowledge Base Article - Preview

2943483 - list-ssl-host error "Failed to read global quota list from db!"

Symptom

While trying to run the neo command neo list-ssl-hosts the error below is thrown back:

(!) ERROR: Technical error occurred; provide logs to SAP support.
If you need help, provide the output of the command and attach the log directory [C:\HCP\NEO SDK\neo-javaee7-wp-sdk-1.76.17\tools\log]

listsslhostdberror.png

If you check the log:

ERROR [main] com.sap.core.certificate.manager.cmd.client.CertificateManagerRestClient: Server reported error! Entity is: {"exceptionType":"com.sap.core.certificate.manager.commons.exception.TechnicalMalfunctionException","message":"Failed to read global quota list from db!"}
...

INFO [main] com.sap.jpaas.infrastructure.console.ConsoleLogger: Command [list-ssl-hosts] cleanup() finished for [0] ms
FATAL [main] com.sap.jpaas.infrastructure.console.ConsoleLogger: (!) ERROR: Technical error occurred; provide logs to SAP support.
com.sap.jpaas.infrastructure.console.exception.CommandException: Technical error occurred; provide logs to SAP support.


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Environment

  • SAP Cloud Platform
  • NEO 

Product

SAP Cloud Platform all versions

Keywords

custom domain quota scopes administrator readqouta managequota right permission subaccount global account , KBA , BC-NEO-INFR , SAP Neo Infrastructure , Problem

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