SAP Knowledge Base Article - Public

2943451 - "My Name" feature recorder not supported in latest Chrome / Firefox browsers

Symptom

  • The "My Name" feature in people profile header tries to load the recorded function which relies on Java and it stalls out not able to find Java.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

 

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

         1. Access the employee profile of the user and click on the My Name option in header,

         2. This feature tries to load the recorded function which relies on Java and itstalls out, not able to find Java.

Resolution

  • "My Name" feature recorder only works on Internet Explorer and this is a known limitation with the current version.
  • And our engineering teams also have plans to enhance this feature in b2011 release (i.e. EDU-15328)

Keywords

People Profile,My Name,Internet Explorer,Google Chrome,Firefox , KBA , LOD-SF-EP-PP3 , People Profile (PP3) , Problem

Product

SAP SuccessFactors HXM Suite all versions