SAP Knowledge Base Article - Public

2942940 - Disable Unsubscribe Email feature

Symptom

Remove unsubscribe from emails for onboarding 2.0 only

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Email received by onboardee
  2. Option in footer to unsubscribe

Cause

Token exists in footer of email to unsubscribe

Resolution

  1. Navigate to Email Services
  2. Email Settings
  3. In default email layout token exists for unsubscribe link
  4. You can remove this or
  5. Provide new email layout

Keywords

unsubscribe, email services, email settings, email, onboarding 2.0 , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding 2005