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2942510 - Error while accessing Identity Management (User Management): "An error occurred; contact your system administrator"

Symptom

Error while accessing Identity Management (User Management). The error below might be raised while accessing the application:

"An error occurred; contact your system administrator"

The error below is present in the defaultTrace:

"Caused by: java.lang.ExceptionInInitializerError: java.lang.NoSuchMethodError: com.sap.security.core.InternalUMFactory.getCache(IIILjava/lang/String;Ljava/lang/String;)Lcom/sap/security/core/util/cache/ICacheRegionClosable;"


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Environment

NetWeaver Application Server Java

Product

SAP NetWeaver 7.5

Keywords

error, occurred, contact, system, administrator, exceptionininitializererror, nosuchmethoderror, getcache, identity, management, user , KBA , BC-JAS-SEC , Security, User Management , Problem

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