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2941074 - SAP HANA server rebooted

Symptom

  • You observed the SAP HANA database was shut down or restarted;
  • You have checked KBA 2936450 and you can't find any termination in the database traces;
  • You found the server restarted;
  • In case System Replication is being used along with a 3rd-party cluster software, an automatic failover can also happen;
  • In the system availability trace file (system_availability_<hostname>.trc) you observe an entry like the following:
    0;2020-06-11 08:35:27.228559;5f3ee3be-1c13-534d-8a97-848464bb780f;1;host_stopped;;Untracked shutdown;unknown;unknown;0;unknown;;;<hostname>;;;;;unknown;unknown;0;0;;;;;;;


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Environment

SAP HANA, platform edition

Product

SAP HANA, platform edition all versions

Keywords

restarted, restart, shutdown, reboot, crash, crashed, disappeared, not found, removed, messages, starting, Untracked shutdown, untracked_shutdown, host_stopped , KBA , HAN-DB , SAP HANA Database , HAN-DB-HA , SAP HANA High Availability (System Replication, DR, etc.) , HAN-DB-ENG , SAP HANA DB Engines , Problem

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