Text Changes Feed Event includes new creation of text like Notes, Description, Work Description. But if a Processor adds Notes in a Ticket , they are not shown in Feeds Work Center View.
SAP Cloud for Customer
Feed Ticket Text Change Public Feed Private Feed , KBA , explicit follow , text change , ticket feed , text feed processor agent , LOD-CRM-SRP , Service Request Processing , SRD-CC-FED , Feeds , Problem
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