SAP Knowledge Base Article - Public

2940601 - Error when uploading a Resume on a Data Capture Form - Recruiting Management

Symptom

The following error is happening when uploading a Resume in a Data Capture Form:

"There was an error submitting the form. Please try again later."

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. In a Data Capture Form, upload the Resume
  2. Enter data in all required fields
  3. Accept the DPCS
  4. Click on Submit
  5. You will have the following error: "There was an error submitting the form. Please try again later."

Cause

A possible cause is Document Management Service is not configured correctly.

Resolution

It is necessary to configure Document Management Service in Admin Center > Document Management Services

See Also

2550626 - How to clean existing Document Management Service vendor config data

Keywords

dcf, data capture form, resume, There was an error submitting the form. Please try again later , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-CRM , Candidate Relationship Management , LOD-SF-RMK , Recruiting Marketing , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , Problem

Product

SAP SuccessFactors Recruiting all versions