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2940430 - DC/TRS cannot connect to the mainframe (gethostbyaddr, error num 1)

Symptom

  • Customer trying to connect to DC/TRS.
  • Server.log shows:
    LogTRS      06/22/2020 13:17:06.077738    TRSTCP      NULL  NULL      NULL  #34280 Host transaction could not be started. transaction SYBM, host name xx.xx.xx.xxx, port 3024.
    LogTRS      06/22/2020 13:17:06.077761    TRSTCP      NULL  NULL      NULL  #34334 func call sybtcp_connect: gethostbyaddr, error num 1, tranaction SYBM, region name XXXX, host name XX.XX.XX.XXXX, port num 3024
    LogTRS      06/22/2020 13:17:06.077778    D10SERV4    6     XXXXXXX     isql  #34313 An error occurred on the socket between the TRS and the CICS transaction program.  See error log.

 


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Environment

  • DirectConnect 15.0 ESD#6 P-EBF19095-19101
  • IBM RS/6000 AIX v4.3.x

Product

SAP Sybase Mainframe Connect 15.0

Keywords

Hostname, sgw_addregion, DC, TRS , KBA , BC-SYB-MFC , Mainframe Connect (MFC) , Problem

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