SAP Knowledge Base Article - Public

2940157 - Exception "The receipt document is missing or invalid" appears when posting intercompany supplier invoice

Symptom

Exception "The receipt document is missing or invalid" appears when posting intercompany supplier invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Go to Invoices and Credit Memos view
  3. Search for respective supplier invoice
  4. Go to Exceptions tab

You will see the exception: Missing Receipt or Return Document - Error Message "The receipt document is missing or invalid."

Cause

One of the reason for this exception is that there is a miscommunication happened in the system, making the Invoice has no receipt document, even though it was coming from a valid inbound delivery.

Resolution

You can correct the miscommunication by preforming a dummy change in the invoice by doing following steps:

  1. Open the supplier invoice that has the exception of receipt missing
  2. View All
  3. Go to Items tab
  4. Select the item
  5. Go to Basic Data sub tab
  6. Scroll down to section “Buyer References”
  7. There is no field “Goods Receipt ID” below the field “Order Migrated Code”, it should be there with the receipt document.
  8. Now you change the field ‘Order Migrated Code’ from blank to ‘Not Migrated’ (don't save!)
  9. Now you erase the ‘Not Migrated’ from the field leaving it blank again
  10. Click anywhere in the screen
  11. Then, the field “Goods Receipt ID” will show up with the related document (now you can save).

See Also

2008915 - Supplier Invoice Showing Exception Missing Receipt or Return Document

1641615 - System Throws Error Message: The receipt document is missing or invalid When a Supplier Invoice is Posted Even Though a Goods Receipt is Created

2594681 - Exception :Missing Receipt or Return Document

2736643 - Exception Appears While Processing Supplier Invoice Document

Keywords

Internal Intercompany Supplier Invoice, Missing Receipt or Return Document, The receipt document is missing or invalid , KBA , AP-SIP , Supplier Invoice Processing , Problem

Product

SAP Business ByDesign all versions