SAP Knowledge Base Article - Preview

2939534 - Timeout exception in outgoing connections

Symptom

Your Commerce Cloud v2 environment executes calls to external service.

 

Most of the calls are successful, but some fail with the following exception:

I/O error: Read timed out

nested exception is java.net.SocketTimeoutException: Read timed out


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Environment

SAP CX Commerce Cloud v2

Product

SAP Commerce Cloud all versions

Keywords

KBA , CEC-HCS-CCAZ-CZO , Customer Zone on Azure , Problem

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