SAP Knowledge Base Article - Public

2939508 - Can't Delete National ID information from Dependent (When Edit Dependent)

Symptom

Can't Delete National ID information from Dependent (When Edit Dependent)

Environment

SuccessFactors Employee Central

Reproducing the Issue

  1. Go to: Employee Profile
  2. Go to: Dependents
  3. Click: Edit
  4. Click: Edit Details
  5. Go to: National ID Information 

Resolution

Trash icon will always be invisible when there is data stored in database of Dependents' National ID

Trash icon will show if there is no data, which means before saving into database, user can still have the choice to delete it from UI side. However, if dependents' national ID has been saved to the database, this records will not be deletable any more.

See Also

2274679 - How to Delete/Delimit Dependents Data via Import - Employee Central.

Keywords

Dependent, National ID, Delete, Bin, Trash, Edit, ECT-100189, ECT-106242 , KBA , LOD-SF-EC-DPD , Dependents Management , Problem

Product

SAP SuccessFactors HXM Core all versions