SAP Knowledge Base Article - Public

2939429 - Task is not appearing after completion of New Hire Data Review - ONB 2.0

Symptom

  • Tasks are not appering after completion of New Hire Data Review by Manager in Onboarding 2.0
  • Checked all the permission setting and all appears to be correct, but still Tasks are not appearing in Onboarding Dashboard.
  • Tasks does not appear for one candidate even thought it is appearing for all the one candidates. 

Environment

SAP SuccessFactors Onboarding

Resolution

  • In BPE:Process Monitoring search for Unfinished process "[buildingBlocks.CreateNewHireTasksBlock]". Copy the Process Instance ID.
  • Go int BP:Manage Process Task, in the filter search provide the Process Instance ID and search.
  • Restart the unfinished process
  • Go back into BPE:Process Monitoring and see if the "[buildingBlocks.CreateNewHireTasksBlock]" status should now show "Finished".

Keywords

SF, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBX-NHA , New Hire Activities , Problem

Product

SAP SuccessFactors Onboarding all versions