SAP Knowledge Base Article - Public

2939397 - After update/changing content object Scorm Exam Detail report no longer displays previous completion

Symptom

After updating a content object, or changing the object associated to a item, to have a more updated content object. Running the Scorm Exam Detail report only displays the answers for the current content object and none of the older versions of the object's answers. 

Environment

SAP SuccessFactors Learning

Cause

This is expected behavior and is one of the issues that can arise when you do not revise an item. The scrom exam pulls the data of the current association, and if you do not have a prior item revision to maintain the older content object's data the answers are orphaned. 

Resolution

This is currently working as designed.

***The below resolution is outside the scope of support and helping to obtain this data is not something support can do.*** 

If there is a admin that knows and can create a custom report then the following tables may help you retrieve the data you are looking for. 

PA_CBT_SCO_INTERACTION This table is where the question and individual responses are stored, unfortunately the only way to really segment and find the data you are looking for is doing a search of the DESCRIPTION column of the question, the end result will pull back all answers for that question. 

Next, find out what student answered what, and there is a column in PA_CBT_SCO_INTERACTION  called PA_STUD_CPNT_ID This is the field where we associated the Student with the Item. Next it will be needed to pull down this column and look in the PA_STUD_CPNT Table to know what the STUD_ID is so the user can be identified. 

This is a very long and manual process and we recommend anytime you need to change the content object, you should revise as to avoid this issue. 

Keywords

LMS, Data , Missing , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions