SAP Knowledge Base Article - Public

2939310 - Delete Button is Greyed Out In Sales Cycle

Symptom

You are unable to Delete the Sales Cycle because Delete button is greyed out.

Environment

SAP Business ByDesign

Reproducing the Issue

Go to the Business Configuration work center.

  1. Go to the Implementation Projects view.
  2. Click Open Activity list.
  3. Search for the Activity 'Sales Cycles and Phases' and open it.
  4. Click 'Maintain Sales Cycle'.
  5. Select XYZ (where XYZ is name of Sales Cycle).

   The Delete button is greyed out for Sales Cycle XYZ.

Cause

If the Project is 'live', the Change Project does not allow the deletion of Sales Cycles. Hence the Delete button is disabled.

Resolution

This is expected system behavior for Sales Cycles where the Project is live.

Keywords

 Sales cycle, delete, sales phase, gray, grayed , KBA , SRD-CRM-OPP , Opportunities , Problem

Product

SAP Business ByDesign all versions