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2939037 - ASE went down with error 706 what cause

Symptom

Error 707 in mem__shrink_this_phdr() followed by SIGSEGV in proc__install() while holding Des Upd spinlocks


00:0008:00000:01662:2020/06/11 00:11:28.26 server  Error: 706, Severity: 20, State: 3
00:0008:00000:01662:2020/06/11 00:11:28.26 server  Process 1662 tried to remove PROC_HDR 0x368a23000 that it does not hold in Pss.
00:0008:00000:01662:2020/06/11 00:11:28.26 server  Error: 707, Severity: 20, State: 5
00:0008:00000:01662:2020/06/11 00:11:28.26 server  System error detected during attempt to free memory at address 0x0. Please consult the ASE error log for more details.
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  ************************************
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  SQL causing error :
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  ************************************
00:0008:00000:01662:2020/06/11 00:11:28.26 server  SQL Text:
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  curdb = 4 tempdb = 6 pstat = 0x10000 p2stat = 0x60101000
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  p3stat = 0x800 p4stat = 0x0 p5stat = 0x8 p6stat = 0x1 p7stat = 0x10000
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  lasterror = 707 preverror = 0 transtate = 0
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  curcmd = 193 program = R3 027 00 [1]comm rd ODBC
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  extended error information: hostname: hec03v034232 login: sapmonuser
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  server is using elf symbols for stack decoding (125189 symbols found)
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x0000000001532b10 pcstkwalk+0x482()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x00000000015324cf ucstkgentrace+0x20f()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x000000000152ed02 ucbacktrace+0x54()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x00000000017fa047 terminate_process+0xb17()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x0000000001090194 hdl_default+0x3b()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x000000000208ddf0 exc__raise+0x4a0()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x000000000208d8dc exc_raise+0x10c()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x0000000001e1c200 mem__shrink_this_phdr+0x100()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x0000000001e1bf23 memshrink+0x63()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x00000000009120bf tdsrecv__xoltp_finish+0xde()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x000000000090eed7 tdsrecv__dynexec_xoltp+0x430()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x000000000090d785 tdsrecv__dynexec+0xf5()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x00000000018188f0 tdsrecv_dynamic+0x410()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  [Handler pc: 0x0x00000000021a93c0 ut_handle installed by the following function:-]
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  pc: 0x00000000018307b9 conn_hdlr+0x18f9()
00:0008:00000:01662:2020/06/11 00:11:28.26 kernel  end of stack trace, spid 1662, kpid 638780270, suid 11
00:0008:00000:00494:2020/06/11 00:21:37.17 kernel  Current process (0x2fcf0527) infected with signal 11 (SIGSEGV)
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel  Current Process is running on Engine 6
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel  Address 0x0x0000000001e59335 (proc__install+0x275), siginfo (code, address) = (1, 0x0x0000000000000008)
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel  **** Saved signal context (0x0x0000000175daa780): ****
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel  uc_flags: 0x1, uc_link: 0x(nil)
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel  uc_sigmask: 0x7bfbf037 0xb 0x1 0x8
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel  uc_stack: ss_sp: 0x(nil), ss_size: 0x0, ss_flags: 0x2
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel  General Registers (uc_mcontext.gregs):
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel       PC : 0x0000000001e59335 (proc__install+0x275)
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel          RAX : 0x00000003267bd800  RBX : 0x00000002aec03a70
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel          RCX : (nil)  RDX : (nil)
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel       RBP : 0x0000000175daadb0  RSP : 0x0000000175daad40
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel       R8  : 0x00000001480185b8  R9  : 0x00000002aec03a00
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel       R10 : 0x0000000000b6363e  R11 : 0x000000028a6b0de8
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel       R12 : 0x00000002aec039b0  R13 : 0x0000000004154e20
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel       R14 : 0x000000028a6b0c08  R15 : 0x00000002b3886368
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel       RDI : 0x000000000489da80  RSI : 0x00000002aec03a10
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel       RIP : 0x0000000001e59335  CSGSFS : 0x0000000000000033
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel       TRAPNO : 0x000000000000000e  ERR : 0x0000000000000006
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel       EFL : 0x0000000000010202
00:0008:00000:00494:2020/06/11 00:21:37.19 kernel  **** end of signal context ****
00:0008:00000:00494:2020/06/11 00:21:37.19 server  Initiating shared memory dump for signal 11.
................
00:0008:00000:00494:2020/06/11 00:23:00.21 server  Shared memory dump completed successfully.
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  Spinlocks held by  kpid 802096423

00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  Spinlock Des Upd Spinlocks at address 0x00000001476c3d00 owned by 802096423
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  ******** End of stack trace, spid 494, kpid 802096423, suid 11
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  End of spinlock display.
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x0000000001532b10 pcstkwalk+0x482()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x00000000015324cf ucstkgentrace+0x20f()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x000000000152ed02 ucbacktrace+0x54()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x00000000017f9e20 terminate_process+0x8f0()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x000000000155f1a4 kisignal+0x868()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x0000000001e59335 proc__install+0x275()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x0000000001e5b913 procinstall+0x2e3()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x0000000001041e1a s_procinstall_lwp+0xdc()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  [Handler pc: 0x0x000000000108fc01 hdl_backout_msg installed by the following function:-]
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x0000000001041bf2 s_reinstall_lwp_tree+0x112()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x0000000002049c29 s_getTreeOrPlan+0x539()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x000000000203c031 execproc+0x2e1()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x000000000202ad7c s_execute+0x468c()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  [Handler pc: 0x0x000000000208e300 hdl_stack installed by the following function:-]
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  [Handler pc: 0x0x00000000020528a0 s_handle installed by the following function:-]
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x0000000002056ef5 sequencer+0xd15()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x000000000090d836 tdsrecv__dynexec+0x1a6()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x00000000018188f0 tdsrecv_dynamic+0x410()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  [Handler pc: 0x0x00000000021a93c0 ut_handle installed by the following function:-]
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  pc: 0x00000000018307b9 conn_hdlr+0x18f9()
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  end of stack trace, spid 494, kpid 802096423, suid 11
00:0008:00000:00494:2020/06/11 00:23:00.22 kernel  ueshutdown: exiting
00:0000:00000:00000:2020/06/11 00:23:00.22 kernel  Main thread performing final shutdown.
00:0000:00000:00000:2020/06/11 00:23:00.22 kernel  Blocking call queue shutdown.



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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Solution Manager (SOLMAN) 7.2

Product

SAP Solution Manager 7.2

Keywords

CR#821936, CR821936, 821936 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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