SAP Knowledge Base Article - Public

2939008 - Error 'Application log information for this run is not available' when opening Application Log for File Input Runs for Vertex

Symptom

When opening Application Log for a File Input Run of a Service Interface Vertex Tax Rate File Upload Save In there is an error:

'Application log information for this run is not available'.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Go to the File Input view.
  3. Select Run ID.
  4. Go to the Execution Details tab.
  5. Click Application Log ID.

Error:

Application log information for this run is not available.

Cause

This error occurs because the Log is available for 7 days after the Execution and you are trying to open the Application Log after 7 days.

Resolution

This is the current system behavior.

Keywords

Application log information; Application Log; File Input Runs; Vertex , KBA , application log , file input runs , application log information , vertex , AP-TTE-TC , Tax Calculation , How To

Product

SAP Business ByDesign all versions