SAP Knowledge Base Article - Public

2938607 - How to Upload the Latest Certificate from Treasury Intelligence Solution to ByDesign System

Symptom

You want to know How to Upload the Latest Certificate from Treasury Intelligence Solution to ByDesign System

OR you have an issue where you are unable to send payment batches in Bydesign to TIS due to the error : Please try resuming your work. If you still face issues, report an incident.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Liquidity Management work center.
  2. Navigate to Payment Batches.
  3. Select the Payment Batch with Ready for Transfer.
  4. Click the settings icon and select Send Batch.

Please try resuming your work. If you still face issues, report an incident.

Cause

TIS certificate from TIS Server is not updated in the trusted list in the ByDesign System or the updated certificate is not the latest one.

Resolution

  1. Go to the Application and User Management work center.
  2. Under Input and Output Management > Communication Arrangements.
  3. Select Direct Bank Communication Services, click on it.
  4. copy the Service URL path that you see in this step. sample https://pqr.biz (pqr indicates dummy service path)

The above Service URL we mentioned here is a dummy path but you need to copy the one which is available in your system and you need to copy till biz.

  1. Open Chrome browser, and paste the copied URL, example, https://pqr.biz.(pqr indicates dummy service path)
  2. Select padlock symbol.

podlock sign.PNG

 

    3. Click the Certificate (Valid) field.

    4. The validity of the certificate can be seen as follows, check the General tab of the certificate popup and you can see the Valid from and Valid To details.

    5. Navigate to Details tab > Copy to File.

    6. New screen popup for Welcome to the Certificate Export Wizard opens and Click on Next.

    7. In the next popup screen, DER is selected by default, change it to Base-64 encoded X.509 (.CER) and click on Next

    8. Click copy to file and save it.

    9. Click on Next and Finish.

The downloaded certificate from TIS needs to to updated in the ByDesign System.

  1. Go to the Application and User Management work center.
  2. Under Common Tasks > Edit Certificate Trust List.
  3. Click on Upload > +Browse and upload the certificate details that you saved above.

Keywords

Certificate trust list, upload TIS certificate, unable to send payment batch , KBA , send payment batch , edit certificate trust list , direct bank communication services , AP-PAY , Payment Processing , Problem

Product

SAP Business ByDesign all versions