SAP Knowledge Base Article - Public

2938545 - Agency 2.0 - Candidates are missing in Submit Existing Candidate list - Recruiting

Symptom

  • When you try to submit an existing candidate to a requisition, then the candidate dropdown shows only the candidates added to the requisition by the agency in the last 24 hours.
  • This dropdown does not include the candidates that are submitted prior to this period.

Environment

SAP Success Factors Recruiting

Resolution

  • This is currently an expected system behavior when 'Ownership for requisition' is enabled in provisioning.
  • Candidates that are added in the last 24 hours will show in the Submit existing candidate list and hence can be added to the other requisitions.
  • For candidates that were added prior to this 24 hour period can still be added to other requisitions as existing candidates, but via 'Submit New candidate' flow.

See Also

KB Article 2342261 - Agency Portal - Set Up Agency Access - Recruiting Management

Keywords

Success Factors, RCM, SF , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions