SAP Knowledge Base Article - Preview

2938407 - H323 bridge doesn't start in FP16 / FP16 Patch1

Symptom

  • You are running Feature Pack 16 or FP16 Patch1 and noticed that the H323 Bridge does not start
  • The log captures the following errors:
    • BCMApplicationThread) INF> [Gateway Name] Gateway 0.001A listening
    • DBG> RTPEndPoint id=0x(0) created
    • ERR> RTPEndPoint open fails (WSAEADDRNOTAVAIL) 
    • ERR> No ip for target ...


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Environment

SAP Contact Center 7.0 FP16, FP16 Patch1

Product

SAP Business Communications Management 5.5 ; SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, failure, FP16 P1, H323 , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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