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2937974 - Access Server crashing with each idoc received - Data Services

Symptom

  • Issue while receiving the IDocs from SAP via RFC client interface.
  • Our access server is going for automatic restart while receiving the IDoc due to this our RFC client Interface and Real time services are getting restarted.    
  • Event viewer - Error: Faulting application name: al_accessserver.exe, version: 0.0.0.0, time stamp: 0x5d681d5d Faulting module name: ntdll.dll, version: 10.0.14393.3630, time stamp: 0x5e8d4386 Exception code: 0xc0000374 Fault offset: 0x00000000000f7a13 Faulting process id: 0x367c Faulting application start time: 0x01d63a675731b5fb Faulting application path: E:\SAP BusinessObjects\Data Services\bin\al_accessserver.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: ad621dcf-e4de-4e1a-82f5-cf44bc0a9d03 Faulting package full name: Faulting package-relative application ID:  
  • Access server is seen restarting over and over in logs -
    (14.2) 06-04-20 00:06:47 (12244:13248) SYSTEM: Started Data Services AccessServer/14.2.12.0. (BODI-308001)
    (14.2) 06-04-20 00:07:18 (8076:9956) SYSTEM: Started Data Services AccessServer/14.2.12.0. (BODI-308001)
    (14.2) 06-04-20 00:44:01 (E) (11980:4684) Unknown: ERROR: Broker could not find the destination client: (BODI-48). (BODI-300001)


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Environment

SAP Data Services

Product

SAP Data Services all versions

Keywords

KBA , EIM-DS-SAP , SAP Interfaces , Problem

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