SAP Knowledge Base Article - Public

2937938 - Unable to give a badge through Manage My Team tile

Symptom

When using the Manage My Team tile to take action and give a badge for some direct report, the UI is not showing the badges correctly, so user is unable to give it over there.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Home Page;
  2. Open the Manage My Team tile;
  3. Select one direct report user;
  4. Click on Take Action > Give a Badge;
  5. See the UI like this:

Cause

There is a known coding issue on the Give a Bage page inside the Manage My Team tile. 

Resolution

The development team is engaged on this issue and has prepared a fix for this on b2011 release. In the meantime, users can use the workaround of taking the action directly from the People Profile:

  1. Go to the Profile of the user;
  2. Click on the Take Action button in the right-top side of the page;
  3. Click to Give a Badge.

Keywords

WEF-1491, give a badge, badge, manage my team, home page, unable, UI , KBA , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HXM Suite 2005