SAP Knowledge Base Article - Preview

2937498 - All items are rejected against a credit memo request while its overall status is still "Open" - SAP S/4HANA Cloud

Symptom

Within a credit memo request, all items are rejected and when clicking into "Status Overview", the field for current item status also displays as "Everything Rejected". However, when checking in app "Manage Credit Memo Requests", the overall status of this order displays as "Open".


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Environment

SAP S/4HANA Cloud

Product

SAP S/4HANA Cloud all versions ; SAP S/4HANA all versions

Keywords

No Billing, Rejection Reason, Credit Memo Request,  Status Overview, Everything Rejected, Manage Credit Memo Requests, Overall Status, Not Invoiced , KBA , SD-SLS-SO , Sales Orders , SD-SLS , Sales , Problem

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