SAP Knowledge Base Article - Preview

2937472 - Limitation: SAP Asset Manager support 3D attachment (CGM or VDS) from SAP 3D VE

Symptom

  • We are using the 1911 Asset Manager on IOS and are trying to view the 3D documents
  • The 3D documents (e.g a .when attached to the Functional Location as an example appear on the asset manager with an OPEN button, however the open button doesn't work or get clicked.
    • The open button works fine for pdf files
    • The same 3d document opens up on the stand alone mobile 3d viewer application as well as backend GUI but not within asset manager.


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Environment

  • S/4HANA 1809
  • SAP Asset Manager 1911 or later

Product

SAP Asset Manager 1911 ; SAP S/4HANA 1809

Keywords

"SAP 3D VE Asset Manager","Asset Manager 3D support with SAP 3D VE","SAP Asset Manager CGM files","SAP Asset Manager attachment" , KBA , MOB-APP-SAM , SAP Asset Manager , CA-VE-VIS-AST , SAP CP 3D Visualization Asset Mngmt App , Problem

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