SAP Knowledge Base Article - Public

2937400 - Cannot Rehire an Inactive employee without Termination Information In Employment Detail

Symptom

  • Cannot Rehire an Inactive employee without Termination Information In Employment Detail
  • Error occurred while rehiring inactive user

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

Employee Central - Rehire

Employee Central - Employment Detail

Reproducing the Issue

  • Go to Manage pending Hire - rehire with error
  • Go to Rehire inactive employees and the user cannot be found 

Cause

Inactive user has not been terminated correctly and missing Termination Information In Employment Detail

  • Go to Inactive Test User Profile
  • Result: Missing termination record

empppp.png

Inactive user has been terminated Via Job Imformation

  • Go to Inactive Test User Profile
  • Result: Employee Status: terminated

emppppjh.png

Resolution

Remove termination record via Import and terminate user correctly And terminate user

Step 1: Remove termination record in job information Via Full Purge Import

  • See: 2317955 - Correct or Remove Job Information record via Import in Full Purge mode

Step 2: Terminate inactive test user

  • See: Terminate User Via  MSS  (Take Action)   or Import 2511979 - Employee Central: How do I Terminate employees via Import?

FAQ - Additional Information

Q) How to terminate a User?

A) Terminate User Via  MSS  (Take Action)   or Import 2511979 - Employee Central: How do I Terminate employees via Import?

Q) How to terminate a Manager?

A) Currently You can terminate a Manager only  Via MSS  (Take Action)

Also View KBA:

  • 2686635 - Position Management: How to Terminate an Incumbent of a Position who has Direct Reports
  • 2346083 - Transferring Subordinate/Reportee to New Manager while terminating a manager
  • 2686643 - Position Management: How to Terminate an Incumbent of a Position who is the HR Manager for multiple employees

Keywords

Rehire, employment detail, inactive, rehire with new employment, The employee already has an active employment. You cannot add multiple active employment using the rehire transaction, terminate , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-REP , Reporting Data (EC core only) , LOD-SF-EC-EMP , Employment Information (Employment & Termination Details) , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors HXM Core 2005