SAP Knowledge Base Article - Public

2937340 - Balance Confirmation - Send By E-Mail

Symptom

You want to know how to enable the option Output Details > Send By > E-Mail for Balance Confirmations.

Environment

SAP Business Bydesign.

Reproducing the Issue

  1. Go to the Receivables work center.
  2. Balance Confirmations.
  3. Filter for Not Released Balance Confirmation.
  4. Select the Balance Confirmation and click on Preview.
  5. Output Details > Send by : here you want to have the E-Mail as the default option instead of Printer.

Cause

Based on the Output Channel Selection for the Balance Confirmations this Output Details will be determined by default.

Resolution

  1. Go to the Application and User Management work center.
  2. Input and Output Management.
  3. Output Channel Selection.
  4. Show Rules for > Balance Confirmation.
  5. currently the Output Channel is set as Printer > Edit.
  6. Output Channel > select the dropdown list and select E-Mail.
  7. Save and Close.

Keywords

Balance Confirmation output channel , KBA , balance confirmation output channel , balance confirmation email , SRD-FIN-ACR , Receivables , Problem

Product

SAP Business ByDesign all versions