SAP Knowledge Base Article - Public

2936840 - Unable to create process step after Create New Hire task in Process Variant Manager - Onboarding 2.0

Symptom

When creating a custom process variant, I am unable to add process steps after Create New Hire tasks. It says: "Process Steps are not available".

Environment

SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Go to Admin Center >> Process Variant Manager.
  2. Create a new Process Variant.
  3. Add the Create New Hire tasks process step.
  4. Unable to add new process steps after Create New Hire tasks. Message shown: "Process Steps are not available".

Resolution

This is an expected system behavior. Create New Hire tasks cannot serve as a trigger point for other process tasks for Onboarding 2.0.

Create New Hire tasks are processed independently from Review New Hire Data, Personal Data Collection, and Additional Onboarding Data Collection tasks.

Keywords

Process Variant Manager, Create New Hire Tasks, Personal Data Collection, Review New Hire Data, Process Variants, Custom Steps, Onboarding 2.0, Additional Onboarding Data Collection, ONB 2.0 New Hire Activities, Process Steps are not available , KBA , LOD-SF-OBX-NHA , New Hire Activities , Problem

Product

SAP SuccessFactors Onboarding all versions